Apr 20 2021 04:14 AM
Hi all,
I've used many hours to search the web for an answer with no luck and I would think this is a situation for many out there. A short time ago we started to use the encryption-method in Outlook (MS 365 MSO)
1. Users in our organisation sends an email to an external recipient and that email is encrypted with the function "Only encrypt" from the Encrypt-button in the Outlook mail-form.
2. Then the user saves the email to a spesific ordinary file-folder in a share on our server.
3. The folder-system we use is for different customers that we all handle in different ways so if I then - need to open the email my colleague sent - I'm not allowed to because of the encryption.
The "workaround" so far is that the sender - when using encryption - opens the email from his/hers Sent-items - remove the encryption - and then click the Save-butten in the mailform - before it is saved as a *.msg-file to the file-folder.
There must be another easier way to handle this - but as I said - I havent been successfull in my searches for a solution.
Anyone here that knows?
In advance - thank you :)
Apr 20 2021 04:30 AM
Apr 20 2021 04:44 AM
Apr 20 2021 04:51 AM
Apr 26 2021 01:20 AM
Sorry for delayed response. I've spoken to the customer and explained some of the differences between OME and AIP and they want to proceed with AIP since this solution gives them other options too in regards to documents and such.
Apr 26 2021 01:22 AM