Office account missing or deleted?

Copper Contributor

One of my office accounts seems to be deleted / missing. I never received my invoice from Microsoft this month...when I tried to log into the admin centre to download it manually I got the error: We couldn't find an account with that username.

2 Replies
try to recover it, it must be in soft deleted folder, someone inadvertently deleted it from.
How do I recover it? When I try to log into Microsoft online it says it doesn't recognise the account/email address