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FcoManigrasso's avatar
FcoManigrasso
Iron Contributor
Jan 20, 2023

MS Teams crashes, slow performance and high CPU/Memory use - Troubleshooting

It's already known that the MS Teams client causes sometimes performance issues. That's something that happens less often after any MS update. But, still, it happens and there are certain things that...
microsoft teams
office 365
Scott_Jiang's avatar
Scott_Jiang
Copper Contributor
May 21, 2023

Deleted 

 

I have exactly the same issue on Teams.  It happens terribly every day.  I'm using the laptop of Lenovo Thinkpad T14s with Windows 11.  

 

I have also tried the new preview version of Teams.  This problem still happens with the same phenomena.  By the way, I didn't have this problem before May 1. 

 

Really need MS or somebody to save me!  Thank you! 

 

-Scott

FcoManigrasso's avatar
FcoManigrasso
Iron Contributor
May 21, 2023
This is a known issue with Lenovo devices and it's related to the updates. They're working to rollout a new update in order to fix many issues with MS Teams.
We had also reports from users that are facing issues with the camera during the meetings and with the integrated microphone. All Lenovo users after the last update.
  • Scott_Jiang's avatar
    Scott_Jiang
    Copper Contributor
    May 21, 2023

    FcoManigrasso 

     

    Thank you for your quick response.  Please note that I did not use the integrated camera.  Instead, I ran into this problem on Teams with my external camera.  It's a bit strange that it seems only I have this problem.  My colleagues with the Lenovo laptops did not see this terrible issue.  

     

    If this is really a bug introduced by the Lenovo driver upgrade, I wonder if there is a workaround to address this issue.  Thanks again! 

     

    -Scott

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