Aug 20 2021 02:04 AM
We only buy licenses from a CSP for over 5 years now and this year Microsoft was removed from our list of support contacts at the admin center (M365 E3 x 200 licenses).
And now the CSP asks for extra money to provide support. We never got support from them and we were happy with the basic support from Microsoft. CSP says that is not an option and we pay or no support at all.
Is that your experience? Should we look somewhere else or buy direct?
Aug 21 2021 04:08 AM
Aug 21 2021 04:52 AM