Microsoft teams recording greyed

Occasional Visitor

Hi Everyone,


We were able to record meetings on teams until Friday last week, all of a sadden we can not, The recoding button is greyed-out. Nothing has changed on the policy, The cloud recoding is "on". what could be the problem.




1 Reply

Hi @NcebaG just want to add on you topic we might be having a similar issue.


1. On the TEAMS APP record button Greyed out.

2. Via Web Browser Record Button Active(and I Can Record).

 Could it be the actual teams app?? 

I reinstalled my Teams, still greyed out. can anyone please assist on this??


Thanks in advance