Dec 17 2019
- last edited on
Apr 01 2022
We have defined a policy that included Exchange email, SharePoint Sites, and OneDrive sites.
We noticed that a few SharePoint sites have to be deleted. We turned off the Retention for SharePoint Online sites as shown:
after 15 hours after we turned off Retention for SharePoint Online sites, it's showing "This site has a compliance policy set to block retention" as shown:
What should we do so that we are able to delete the SharePoint sites?
Any help would be much appreciated.
Dec 17 2019 08:55 AM
Wait and pray :) Make sure the distribution status of the policy shows as completed, and if you still cannot remove the site, open a support ticket. It's in Microsoft's hands. FYI there are lots of similar complaints here and on other forums, here's one of the threads: https://techcommunity.microsoft.com/t5/Office-365/Retention-Policies-and-SharePoint-sites/m-p/314404
Dec 17 2019 09:21 AM
@Aroh Shukla Do contact support. The more pain Microsoft gets on this point, the more they are likely to do something about it.
Dec 17 2019 04:36 PM
Dec 18 2019 12:27 AM
@Aroh Shukla If you don't need the retention policy, you can absolutely delete it.
Dec 18 2019 02:32 AM
@Tony Redmond thanks for your inputs.
Dec 18 2019 02:36 AM
1. Yes. Once SPO has removed the policy from the sites. However, other retention policies might also apply to the sites, so you need to check that.
2. If you delete a site belonging to an Office 365 group, the group and all associated resources are removed.
I don't know what impact will ensue because I don't know your tenant and what policies exist in the tenant. I don't do online support either, so if you have some concerns about making changes in a production environment either:
a) engage an expert to come and help. They will likely assess the tenant first to understand the full context before making changes. At least, they should do.
b) create a test tenant and replicate your environment there. Make the changes and observe what happens. If you're happy, make the same changes in the production tenant.
Dec 18 2019 02:42 AM
@Tony Redmond thanks a ton for your advice. We will create a test tenant and see the result.
Thank you again for your extremely useful advice.