Message from sender won't automatically move to Trash

Copper Contributor

I keep getting emails from Yay Savings that seems to contain a virus as my anti virus program keeps warning me that a threat from them has been detected. I've tried unsubscribing but that link does not work. I have tried blocking the sender and have created a rule to move any email from Yay Savings to Trash. But any email from them never get moved to Trash. How can I get these emails to move to Trash automatically? TIA

1 Reply
A lot of emails like this will change the 'from' address each time so if the rule is based on that, it won't apply. If you post the exact rule and headers (subject, email address, etc) of an email that got past the rule, we can check it out.