Intermittement POP3 Connecting - Spectrum

Copper Contributor

Has anyone experienced this:

I have Spectrum and sometimes their email will connect fine and download, and other times I check mail and get the error below.  Right now I am using port 995 for the POP3.   Spectrum suggests changing to 993 but that is for IMAP.  Due to the high number of attachments and mail, we want to store it more locally than on the cloud.  Outgoing is port 587.  We have enabled StartTLS and Secure Password Authorization on both. 

Here is the error we are getting intermittently:

email address removed for privacy reasons (Note: Email address edited for privacy) - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).

Has anyone experienced this or know what could be causing this.  The connection to the mail server for POP3 and SMTP both test OK in the control panel under Outlook Mail. 


I am using Outlook Version 2307 (Build 16626.20134 Click to Run) under Windows 11 Home Version 22H2 Build 22621.2234

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