I cant open a powerpoint in Office Online

Copper Contributor

So I can't open my presentations in Office Live, it takes a long time to load and then I get a message that always says: Sorry, there's a problem that can't open the document. If this occurs again, try opening the document in Microsoft Word. This has been happening since yesterday. I have a screenshot but it's in German. So I can open my presentations in Office Live, it takes a long time to load and then I always get the message: Unfortunately, the document cannot be opened due to a problem. If this occurs again, try opening the document in Microsoft Word. This has been happening since yesterday. I have a screenshot but it's in German.Screenshot 2022-07-16 11.16.42.png

1 Reply

@D3mD3m 

Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Microsoft 365 space - please post Microsoft 365 questions here in the future.