Mar 06 2017
09:43 AM
- last edited on
Nov 08 2021
01:39 PM
by
TechCommunityAP
Mar 06 2017
09:43 AM
- last edited on
Nov 08 2021
01:39 PM
by
TechCommunityAP
We installed Visio Pro for Office 365 for our HR department to do Org. Charts after we discovered the Visio Standard no longer is compatible with Office 365. They are having multiple issue with Visio Pro for Office 365 but we are getting the run around for support. We created a ticket online in the Office 365 Portal for Visio Pro, but were told when contacted by Microsoft that they don't cover Office 365.
We were told to call in for paid support. Why should we when we have Office 365 support and this is an Office 365 subscription version of Visio?
Mar 06 2017 10:19 PM
Mar 07 2017 06:11 AM
Mar 07 2017 07:27 AM - edited Mar 07 2017 07:27 AM
nInteresting, I've been blown off for normal Office 365 ProPlus issues as well.
Mar 17 2017 07:45 AM
We have decided to abandon Visio Pro for Office 365 and go with another vendor to do Org Charts. Microsoft was unable to resolve our funtionality issues with Visio Pro and we can't go back to Visio Standard because we use Office 365.
Not really pleased about this.