Guide on How to setup Self-Service password reset in Microsoft 365

Brass Contributor

On some of our tenants we had several users opening the usual support request "I've forgotten my password, can you send me a new one" which in itself can be a security issue because the sender might not be the real user. As such, we tell them to reset the password themselves after making sure Self-Service password reset is configured.

So decided to document the process in a recent blog post on How to setup Self-Service password reset in Microsoft 365. Hope it's useful.

 

password-self-reset-approach.png

 

0 Replies