Email response contains two of the same emails

Copper Contributor

I use Outlook to send emails for my company. When I send emails to my clients, they receive two emails and when they respond to one of my emails it contains the message I sent within itself.  The emails look like this:

 

Hi Carol, I am reviewing all tasks in EPASS and noticed that there are some SPCC locations that only have a monthly inspection. Shouldn’t they have at a minimum a monthly inspection and the annual plan review? ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ ‍ Hi Carol,

 

I am reviewing all tasks in EPASS and noticed that there are some SPCC locations that only have a monthly inspection. Shouldn’t they have at a minimum a monthly inspection and the annual plan review?

 

Thank you,

 

Cindy

 

My client has said that they are receiving two emails when I only have one showing up in my sent files. What could cause this to happen?

 

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