Email getting quarantine if sent to email alias.

Copper Contributor

Hello All,

 

Need help with one weird issue. 

 

Even though email is sent to xyz@domain.com it actually resolves to xyz@domain.onmicrosoft.com and then gets quarantine where there is no detail for quarantine if I run message trace. 

 

The sender is sending email to xyz@domain.com but in message trace it shows that email was sent to xyz@domain.onmicrosoft.com.

 

I have done some testing such as message trace , but didn't find anything. Any idea what could be wrong ! FYI I am using hybrid environment. 

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