Deleting personal folder.

Copper Contributor

If the user deletes(Shift+Del) a personal folder in outlook where is it stored temporarily?


I am using Windows and i created a test folder in my inbox. I deleted that folder and i got a popup " Move "this folder" to your deleted items folder". I clicked yes and when i went to deleted items it was empty. I even clicked on Recover items recently removed from this folder but it was not showing me that folder too. 

2 Replies

@bhavinpatel Shift-Delete is a hard delete.  It bypasses the recycle bin and recover deleted items.   

It's gone - unless you have a backup solution for O365.

@PaulaSillars  sorry for the late response, i tried shift+del for any email and i was still able to find it in recently deleted items.