Delete button on unverified sender emails

Brass Contributor

Unverifed.png

We want these warnings to Stop on certain automated emails, but we want to continue to receive the messages.

 

Is the Delete button to delete the warning, or delete the messages, and block the messages? Or?

How do we Verify this sender?

2 Replies

@Stewart3 

 

Try this:

 

  • Look closely at the sender’s full email address, not just the display name. Scammers often use deceptive display names (e.g., “Netflix Support”) to appear legitimate.
  • Verify that the domain matches the company’s official domain. For example, if you receive an email from “Netflix,” ensure the domain is something like “@netflix.com.”
These emails are being sent from one of our Domain's email addresses, from a medical system. Like [customer initials]@medsystem.com. The display name doesn't match the domain name of course, just as my sender name doesn't match my corporate email.