SOLVED

Copy and Paste in Word does not work

Copper Contributor

I have been having a problem with copy and paste. Then, the day before yesterday, it started work. But today, it stopped working. I cleared the clipboard contents, and also shut down the computer, and started again. Still, the problem persists. I believe this is a problem with the Word software. Please fix the problem.

4 Replies
best response confirmed by mention11 (Copper Contributor)
Solution

Hi @mention11,

Here are a few more steps you can try:

 

Repairing Microsoft Office:

1. Close all Office applications: 
Make sure all Microsoft Office programs (Word, Excel, PowerPoint, Outlook, etc.) are closed.

2. Open Settings

3. Apps and Features:
- In Settings, click on "Apps and Features."

4. Find Microsoft Office:
- Locate Microsoft Office in the list of installed programs.

5. Select Change:
- Right-click on Microsoft Office and choose "Change" or "Change/Remove."

6. Repair Office:
- A window will appear. Select "Repair" and then click "Continue" or "Next."
- Follow the on-screen instructions to complete the repair process.

7. Restart your computer:
- After the repair is complete, restart your computer.

Repair an Office application - Microsoft Support

 

Reinstalling Microsoft Office:

If repairing doesn't resolve the issues, you might need to reinstall Office. Here's how you can do it:

1. Uninstall Office:
- Open Settings.
- Go to Apps and Features.
- Find Microsoft Office in the list  and select "Uninstall."

2. Restart your computer:
- After uninstalling Office, restart your computer.
Uninstall Office from a PC - Microsoft Support

4. Download and Install Office:
- Go to the official Microsoft Office website and sign in with your Microsoft account.
- Download the Office installer.

5. Run the Installer:
- Double-click the downloaded installer to run it.

6. Follow on-screen instructions:
- The installer will guide you through the installation process. Follow the on-screen instructions, including signing in with your Microsoft account.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac - Microsoft Support

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)

Troubleshooting Copy and Paste Issues in Microsoft Word

Problem: Copying and pasting text or objects within Microsoft Word doesn't work as expected.

Solutions:

Basic Checks:

Ensure you're highlighting the correct text or object before copying (Ctrl+C).
Verify your paste destination (place your cursor where you want the copied content).
Try using the "Paste" button (Ctrl+V) instead of the keyboard shortcut.
Clipboard Issues:

Right-click the taskbar and select "Task Manager."
Under "Processes," locate "explorer.exe" and right-click it, then select "Restart."
This can sometimes reset the clipboard functionality.
Disable Add-Ins:

Go to "File" > "Options" > "Add-Ins."
Select "COM Add-Ins" from the dropdown menu and click "Go."
Uncheck any boxes next to add-ins and click "OK."
Restart Word and test if copy/paste works. If it does, re-enable add-ins one by one to identify the culprit.
Repair Microsoft Office:

Close all Office applications.
Go to "Settings" > "Apps & features" (or "Programs and Features" in older Windows versions).
Find Microsoft Office in the list, click "Modify," and choose "Repair."
Update Microsoft Office:

Open any Office application and go to "File" > "Account" (or "Help").
Click "Update Options" and select "Update Now."
Consider Antivirus Interference:

Temporarily disable your antivirus software and test if copy/paste works. If it does, consult your antivirus documentation for potential conflicts with Word.
Word Safe Mode:

Hold Ctrl while opening Word. This launches it in Safe Mode, which disables add-ins. If copy/paste works in Safe Mode, an add-in might be causing problems.
Corrupted Normal.dotm Template:

Rename the "Normal.dotm" file (located in the user's AppData folder). Word will create a new default template on startup.

@pexelarhow come you guys never seem to actually know what the problem is and hand out the most generic advice that never works? I mean, have you not fixed anything with any other process before? ive been in break fix 28 years, updating works about 1% of the time. it's never the antivirus. DSIM never changes anything. when i fix things from advice on this forum, it's always because someone provided an outside link that actually had a procedure that wasn't a guess.

@LeonPavesic 

 

Sorry for not answering sooner. Thank you for your response. I found out that even without doing what you suggested, the copy-and-paste function somehow started to work well. Thank you kindly.

 

Masami Sakita

1 best response

Accepted Solutions
best response confirmed by mention11 (Copper Contributor)
Solution

Hi @mention11,

Here are a few more steps you can try:

 

Repairing Microsoft Office:

1. Close all Office applications: 
Make sure all Microsoft Office programs (Word, Excel, PowerPoint, Outlook, etc.) are closed.

2. Open Settings

3. Apps and Features:
- In Settings, click on "Apps and Features."

4. Find Microsoft Office:
- Locate Microsoft Office in the list of installed programs.

5. Select Change:
- Right-click on Microsoft Office and choose "Change" or "Change/Remove."

6. Repair Office:
- A window will appear. Select "Repair" and then click "Continue" or "Next."
- Follow the on-screen instructions to complete the repair process.

7. Restart your computer:
- After the repair is complete, restart your computer.

Repair an Office application - Microsoft Support

 

Reinstalling Microsoft Office:

If repairing doesn't resolve the issues, you might need to reinstall Office. Here's how you can do it:

1. Uninstall Office:
- Open Settings.
- Go to Apps and Features.
- Find Microsoft Office in the list  and select "Uninstall."

2. Restart your computer:
- After uninstalling Office, restart your computer.
Uninstall Office from a PC - Microsoft Support

4. Download and Install Office:
- Go to the official Microsoft Office website and sign in with your Microsoft account.
- Download the Office installer.

5. Run the Installer:
- Double-click the downloaded installer to run it.

6. Follow on-screen instructions:
- The installer will guide you through the installation process. Follow the on-screen instructions, including signing in with your Microsoft account.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac - Microsoft Support

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)

View solution in original post