Changing active user in Microsoft 365 when you are blocked from the email account

%3CLINGO-SUB%20id%3D%22lingo-sub-2013978%22%20slang%3D%22en-US%22%3EChanging%20active%20user%20in%20Microsoft%20365%20when%20you%20are%20blocked%20from%20the%20email%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2013978%22%20slang%3D%22en-US%22%3EHi%20all%2C%3CBR%20%2F%3EReally%20hoping%20someone%20can%20assist%20me.%3CBR%20%2F%3EI%20have%20recently%20been%20blocked%20out%20of%20my%20email%20due%20to%20%E2%80%9Cinsufficient%20information%E2%80%9D%20to%20verify%20my%20account.%20I%20gave%20up%20with%20that%20email%20because%20there%20was%20absolutely%20no%20way%20I%20could%20put%20any%20more%20information%20into%20the%20form%20to%20verify%20it.%20I%20created%20a%20new%20email%20and%20all%20is%20well%2C%20until%20now.%20I%E2%80%99ve%20just%20realised%20that%20the%20OneDrive%20account%20and%20complete%20Microsoft%20365%20personal%20account%20is%20linked%20to%20this%20inaccessible%20email%20address.%20I%20need%20to%20change%20over%20the%20access%20to%20this%20new%20email%20address%20however%20in%20order%20to%20do%20that%20it%20seems%20I%20have%20to%20sign%20into%20the%20old%20account....%20which%20I%20don%E2%80%99t%20have%20access%20to.%20Can%20anyone%20help%20me%20with%20this%20problem%3F%20Please%20please%20please.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2013978%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Regular Visitor
Hi all,
Really hoping someone can assist me.
I have recently been blocked out of my email due to “insufficient information” to verify my account. I gave up with that email because there was absolutely no way I could put any more information into the form to verify it. I created a new email and all is well, until now. I’ve just realised that the OneDrive account and complete Microsoft 365 personal account is linked to this inaccessible email address. I need to change over the access to this new email address however in order to do that it seems I have to sign into the old account.... which I don’t have access to. Can anyone help me with this problem? Please please please.
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