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Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
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Cannot view Categorised item in Outlook on the Web

Brass Contributor


I use the colour categories for easy access to particular messages - e.g. Red - Action required; Orange - Forthcoming meeting etc etc.


These generally work fine and are very useful. I have Red, Orange etc under my Favourites and clicking these works fine. However, the Red link shows the following: 

item needs to be returned 0.jpg


Clicking an 'Unknown' message shows the following:

item needs to be returned 1.jpg


If I click 'Move to' the following is briefly displayed:

item needs to be returned 2.jpg


But the view returns to that shown in the second screenshot.

Does anyone know what is happening here, please?

Thank you.

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