Can basic M365 users raise support requests or is it only admins?

Copper Contributor


Can basic users of our Tenant raise support tickets to MS for common application issues so that they don't have to come direct to us? 


Our M365 Team only want to raise support tickets to for admin purposes. 





1 Reply

@midiman810new You must be an admin for a business subscription to use these support methods. Find out more about admin roles for the Microsoft 365 admin center. If you're not a business admin, please use this support page.