Billing payment reminder emails from Microsoft

Brass Contributor

Hello

 

Please i need your help on this issue.

 

we keep getting payment reminder emails from Microsoft even though the payment has been made on 29th February 2024.

 

We had some credit left in the account and made the full payment deducting the credit in the payment advice.

But we keep getting billing payment reminder emails from Microsoft.

 

How we stop this reminder.

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