Autoupdate for Mac - infinite loop - wrongly claims background tasks not allowed

Copper Contributor

MS Office Version 16.89.1 (24091630).

Autoupdate version 4.75

macOS 15.0 Sequoia

Licence: Microsoft 365 Subscription

 

When I choose “Check for Updates” in Word or Excel Autoupdate opens looking like this:

 

Screenshot 2024-09-24 at 10.38.32 am.png

 

After a while, it looks like this:

 

Screenshot 2024-09-24 at 10.38.46 am.png

 

I click on "Settings" and find that all 3 Microsoft background tasks are allowed. When I click on the Autoupdate dialog it redisplays the open Settings dialog. There is no way to dismiss that dialog. Only choice is to force quit Autoupdate.

 

I have:

Still, Autoupdate does not see that the background tasks are allowed.  What else can I do to get Autoupdate working ?

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