Oct 05 2023 07:45 AM - edited Oct 05 2023 07:50 AM
Hello! I have been assisting one of our users with archiving emails. I have setup a data file to act as the archive and doing AutoArchive anything older than 2 years.
While it cleaned up a lot of emails, it doesn't appear to be a big change in storage space.
After doing some looking around it looks like maybe it only archives Local data? We do have Cache all email on for the specific account:
I'm not sure what to do for Archive to look at "Server" info so we can move that data, assuming that is what the problem is.
Any help is appreciated!! I am also a global admin for Office 365 so if there is something on need to do in powershell or in the portal, I can.
Oct 06 2023 04:13 AM
Oct 06 2023 05:35 AM - edited Oct 06 2023 05:37 AM
@Kidd_Ip Hey! I think we are actually all set. When enabling the cache to do all data, it just must of took a few hours to start bringing it into local. I came in this morning and looked at the user's computer and the local file size had doubled over night and looks like it is still pulling information in. I started the AutoArchive process and already down to 93% server storage. TGIF, ill let it do its thing over the weekend and hopefully everything runs well. I will continue to monitor but think all is good now. Thank you for replying!
Oct 11 2023 04:41 AM - edited Oct 11 2023 04:42 AM
SolutionUpdating the offline cache took a bit to load in server data to local cache. Once loaded in, archive worked as expected.