Jun 03 2019 01:04 AM
Hi
I have added a corporate disclaimer to our O365 tenant for all corporate emails and I was wondering if there is anyway I can enforce this disclaimer on emails sent from the outlook mobile app?
Alistair
Jun 03 2019 01:58 AM
If you set the disclaimer in Exchange admin portal, this will trigger on all clients!
Adam
Jun 03 2019 02:02 AM
Hi
That's what I had done and it appears for emails sent from OWA but not from the mobile clients. Could it be the HTML.
Alistair
Jun 03 2019 03:37 AM
Jun 03 2019 08:09 AM
Hi
We have a subset of users who we want to append a disclaimer to their emails. I had noticed that their outlook app emails didn't have the disclaimer being added.
Jun 04 2019 01:22 AM
Hi
I think that I now understand the issue with my testing. The disclaimer appears on all email originating from the test account both withi the outlook app and the OWA, but if that user replies to an email sent to them the disclaimer doesn't appear in the reply email. It was that I had been looking at.
Is this an expected behaviour? My transport rule states "apply this rule is The sender is..."
Alistair
Jun 04 2019 04:08 AM
Afaik it appears in the bottom of the mail chain! Check to see if there are multiple disclaimers in a reply you made with a disclaimer enabled user
Jun 04 2019 04:30 AM
SolutionJun 04 2019 04:42 AM
Yes, been down that road before using disclaimers and ended up using a third party solution!
If you wanna go down the road of using disclaimers, I'll also suggest making exceptions to the rule when it's a reply etc, otherwise it will build up at the bottom with many disclaimers
Adam
Jun 04 2019 04:44 AM
Hi Chris
That's perfect. Just looked through the email thread and they are all there. My mistake I was looking in the wrong place. That sorts it for me.
Thanks for everyone's help with this
Alistair
Jun 04 2019 04:30 AM
Solution