Accessing the quarantine of a shared mailbox

[JG-Burke]

I found a few articles that indicate a user should be able access the quarantine of a shared mailbox if they are given full access to the mailbox.  It appears the user must be given access using their active directory account -- not through a group.

We have tried this on a few shared mailboxes and get the same result. When we click on a "review" link in the quarantine email, we receive this error:

Error

The operation couldn't be performed because the user does not have the authorization

Any suggestions or things to check?  Thank you!

[#2]

are you able to raise a support case using the support channel available for your organization so we can look into this further? thank you

[#3]

Seem Microsoft still not resolve the issue, our tenant also facing same issue. Whenever sharemailbox owner click on "review" button, it direct to Quarantine center and appear below error.
Error: The operation couldn't be performed because the user does not have the authorization.

[#4]

@Ching_Hooi 

after an unsuccessful support case and another year of waiting I can confirm that the access still does not work. 

Please Microsoft, do your job