Nov 15 2020
01:30 PM
- last edited on
Apr 01 2022
09:30 AM
by
TechCommunityAP
Nov 15 2020
01:30 PM
- last edited on
Apr 01 2022
09:30 AM
by
TechCommunityAP
Hello, i have a little problem with Microsoft 365 and external domain.
Because Microsoft 365 (not business version), require GoDaddy i have to migrate it from infomaniak to GoDaddy, and my other mail aren't moved.
But now when i send a mail to infomaniak it never arrive.
and infomaniak can't send me a mail (refused).
And between Microsoft accounts all work, between Gmail and Microsoft all work, and with the "normal" @outlook account it work from and to infomaniak.
So i think it's a domain/DNS problem, but i can't really say.
It's the first time i work with domain on Microsoft services
mxtoolbox tell me to add a DMARC policy i doesn't think it was that but i have tried anyway and as predicted it doesn't have solved the problem so i have removed all record and redoing the autoconfiguration of Microsoft and … it doesn't worked and redo the config like i have posted (i have replaced number by XX because it seem some of them like the account).
I have asked help to infomaniak and Microsoft, but Microsoft send me to GoDaddy (and i don't really in these time have time to stay 3 hour on phone, and have asked microsoft if they can check on their end at least (not replied for now)) and infomaniak doesn't have responded yet so i ask to the tech community in case of someone know, because since some email provider (infomaniak) don't work i'm afraid to miss some mail.
Thanks in advance
CNAME | autodiscover | autodiscover.outlook.com | 1 heure |
CNAME | _domainconnect | _domainconnect.gd.domaincontrol.com | 1 heure |
MX | @ | XXXX.pamx1.hotmail.com (Priorité : 0) | 1 heure |
NS | @ | nsXX.domaincontrol.com | 1 heure |
NS | @ | nsXX.domaincontrol.com | 1 heure |
SOA | @ | Serveur de noms principal : nsXX.domaincontrol.com. | 1 heure |
TXT | @ | v=spf1 include:outlook.com -all | 1 heure |
TXT | _outlook | XXXX | 1 heure |
Nov 21 2020 12:14 PM
SolutionNov 21 2020 12:14 PM
Solution