May 15 2023 07:52 AM
Hello,
For approximately 1 month I'm having problems with Word due to the fact that it is closing automatically. I have already contacted technical support via chat several times, through case 1053266974, but they informed me that all possible negotiations had already been carried out, without solution, that I should contact them through the community.
When I open the operating system crash viewer, the following data appears:
_Fault module: ntdll.dll
_Version: 10.0.22621.1485
I need help to resolve the situation.
Thank you for your attention,
Have an excellent day!
May 23 2023 05:45 PM
Seem you may also need to take a look at Windows, 10 or 11 are using?