Jul 27 2021
- last edited on
Jun 17 2022
Office Insiders on Windows,
Joyce Lin, a Program Manager on the Microsoft 365 People Experiences team, wrote this blog post to introduce you to the new Org Explorer app in Outlook for Windows.
As many organizations move into a more remote-friendly work model, being able to contextualize work relationships has become increasingly important. Org Explorer for Outlook helps you visualize and explore your company’s internal structure, work teams, and individual roles.
Many of us are also interacting with new colleagues for the first time through email or online chat. Org Explorer can quickly supply you with vital information about their title, group, manager, peers, and more, and aid you in developing strong working relationships.
Find out how it all works, right here
Office Insider Community Manager
Sep 09 2021 10:55 AM
We've been unable to make it function - the image below is what everyone in our tenant experiences. We've had no luck with support since it is in preview (Outlook support says it is a problem with Exchange, but have no docs or contacts to help triage further), but are happy to debug with anyone who may know how to troubleshoot this issue.
Sep 13 2021 02:22 AM
Hi @Adrian Hyde, thank you so much for reporting this. We investigated the issue and deployed a fix over the weekend. Do you mind restarting Outlook and trying again to see if it's working now? Thanks again for trying out Org Explorer!
Sep 14 2021 10:09 PM
Nov 04 2021 06:51 AM
For us, we just started to see the numbers show up on the right side of each contact that shows the # of direct reports. But there is also another number shown that says "x total" - we have not been able to figure out what this number means....can you shed some light?
Nov 04 2021 12:16 PM
@Adrian Hyde Great question! "x total" is the number of total reports someone has, not just the people who report directly to them ("x of direct reports"). So if I had 2 people reporting to me, and each of them has 2 people reporting to them, I would have "4 total / 2 direct reports." Is there another way that we can phrase it so that it's clearer?
Apr 06 2022 03:32 AM
@joycelin is it possible to control the contact information that is displayed? We would like to show someones work landline number and their mobile number.
Apr 08 2022 03:16 AM
@RichieA325 Thanks for your feedback. We only support one phone number at this time (the first one that's associated to the user), but we are working on bringing in richer profile information beyond what you see on the screen today. I've noted down your use case as something we need to keep in mind. Thanks again!
Apr 12 2022 11:38 PM
@joycelin I agree with Richie here. The data already shows in Teams and Outlook People pane, so why not have it show here? Quite a lot of our users have both a landline and a mobile, Org Explorer is a great tool for me to now tell users where to find out contact information, but it's missing mobile numbers! Yet if I carry on showing them Teams 'Organisation' and Outlook People, both numbers will show.
Not sure if it makes any difference but we are on-prem AD syncing to Azure AD with AADC.
Apr 19 2022 01:30 AM
Thanks @LukeFP for the feedback! We are working to bring in the same kind of rich profile experience you see in other places in M365, and more contact info from AAD is a part of that. We hope to get this out as a quick follow after the initial release.
May 16 2022 05:41 PM
What information is required behind the scenes to have the Org Explorer functionality? I have made sure Manager fields are filled in, but am having limited success in displaying the information.
I have not been able to find any resources or help documentation around this feature, so anything you could point me to would be appreciated.
May 30 2022 05:06 AM
@Greg_Sultana, thanks for reaching out! Would you mind opening a support case in Outlook Win32? Click on Org Explorer tab, then click on Help > Contact Support to open a case. This way, we can look at your exact setup and troubleshoot more effectively.
Jul 15 2022 01:24 AM
Jul 15 2022 04:35 AM
Hi @alex_ha19, sorry for the trouble here. It seems like something is off with the Coming Soon toggle. Would you mind opening a support case within Outlook so the team can take a closer look?
Aug 08 2022 01:21 PM
@joycelin just wanted to add my support for this request. Would be great to have some flexibility on controlling what information is shown here. Thanks!
Aug 15 2022 12:02 PM
@Nathan_Pfeifer - Noticed that this is no longer available in Outlook. Is there another place to find a full org chart?
Sep 02 2022 12:13 PM
@Nathan_Pfeifer - Our users have stopped seeing the Org Explorer app in Outlook as well. I am the Office 365 admin and cannot find this app. It is still available?
Sep 05 2022 03:53 AM