Jul 27 2019
03:08 PM
- last edited on
Jun 17 2022
12:05 PM
by
TechCommunityAP
Jul 27 2019
03:08 PM
- last edited on
Jun 17 2022
12:05 PM
by
TechCommunityAP
My mother has been raving about how useful OneNote is, but it does not seem to work? Upon opening, I am asked to sign in using an email/phone number/etc. Once I put in my email and hit 'Next' I am immediately greeted by a loading circle and then nothing. The screen is completely white with no options other than just exiting the app altogether. No matter where I tap on the screen, nothing changes.
I'm using an LG Stylo 2 android phone. I have uninstalled and reinstalled it at least 5 times, rebooted my phone, and cleared any data/cache all with the same result.
Is there any way to fix this?
Jan 16 2020 05:27 AM - edited Jan 16 2020 05:28 AM
@HeadPhonz I had the same issue. And oddly, when I updated Chrome on my phone, it started working. Apparently the latest version of OneNote must use some of the same code libraries as Chrome. Go figure.
K.E.