09-03-2016 05:17 PM
09-03-2016 05:17 PM
I am in the process of preparing 100 student computers. They are all being imaged from a MDT 2013 server onto Surface Pro 4, they are identical other than the computer name and the user logging into them. I have done 12 so far in 2 groups of six. 1 in each group of six connects fine and Outlook builds profile and everything is great. 5 of the 6 for a total of 10 so far get stuck at this screen:
I have tried the Remote Connectivity Analyzer as well as Microsoft Support and Recovery Assistant for Office 365 and both say everything is great and should be working. Also some do work. They are all sitting on table next to each other connected to same switch. I can setup Windows Store for Business, OneDrive for Business with these same accounts without issue. I am really pulling my hair out here trying to figure this out.
The same thing happened with some of my Faculty and I just did it later and it magically worked? I would however like to not have to boot up and login these machines again before deployment on chance it will work.
Any suggestions or help greatly appreciated. Thanks.
09-05-2016 05:07 PM
I have figured out the problem. These are Surfaces as I said. While I am configuring them to save myself time I use the Windows Mobility Center to turn on Presentation Mode to keep the machines from falling asleep. That causes Outlook to not configure properly. I tested it over and over after I figured it out and can replicate it everytime. I have no idea what presentation mode has to do with configuring an Outlook profile though. This is some odd bug for sure.
09-28-2020 01:47 AM
Hello @Brian Hoyt
We know that Microsoft Outlook and Office 365 are two most popular email clients. These are used by millions of users globally. Users have to connect their Outlook (Hotmail) to Office 365 account for different reasons. I recommend you to use professional software safe linking of Outlook to Office 365. Outlook (Hotmail) Backup tool is the best professional software that can connect your Outlook to Office 365 easily without facing any difficulties. You can use this professional tool as per your convenience.