How to drag drop emails from groups into individual member inboxes?

Copper Contributor

Hi Guys - could not find info. We have setup a groups for all people in our accounting team. We are receiving emails to the 'group' but we are not able to drag/ drop or transfer emails from 'group' into the inboxes of individual members.  We are able to do reverse (drag-drop email from inbox into the group). We do not want to 'forward' the email from 'group' into inbox of individual member but just move them. Is there a way to do so? Please & thank you in advance! 

2 Replies
Hi MarcJDH,

This is not possible by design. You can only forward messages but not move them.
Each member of the group can "subscribe" to it, if they want to receive messages directly in their Inbox. You should be able to do the drag&drop too, but only in OWA, and you can only move the message to one of the member's mailboxes, after which it will disappear from the Group mailbox. So best go with the first method.