SOLVED

Assign Permission to Help Desk Staff to Restore O365 Groups?

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Hi all,

I searched but got no hits on this.  Having implemented the Groups Expiration Policy, the 'Restore' need has naturally arisen.  Despite the very clear and easy means to do so via the automated emails (Kudos to the product team on that one!), users still often need help.  

 

I'd like to be able to grant my Service Desk staff the necessary permission(s) in Exchange (or AAD, or whereever) to allow them to find and recover deleted O365 groups.  I checked in the EAC, hoping to find a Role specific to O365 Groups (akin to the 'Distribution Groups' role you can assign), but didn't find anything.  If there's any PS CMDLETS that will permit this (or any other way) I'd appreciate a pointer.

 

I'll post this in the Exchange Community as well.

Thanks,

John

1 Reply
best response confirmed by Tony Redmond (MVP)
Solution

There isn't a role in Exchange Online to deal with Office 365 Groups. They lie outside the boundaries of RBAC.

 

https://www.petri.com/better-office-365-group-expiration might help as it describes a script that finds and reports groups about to expire. Your support team could run this to make sure that important groups are not deleted.

 

As to recovery, this might help: https://www.petri.com/monitoring-removal-office-365-groups