Microsoft Secure Tech Accelerator
Apr 03 2024, 07:00 AM - 11:00 AM (PDT)
Microsoft Tech Community

Can't download Defender package from MS 365 Defender portal

Copper Contributor

Hi all,

 

I'm trying to download the Defender package but I'm getting stuck at the first step:

In Microsoft 365 Defender, navigate to Settings > Endpoints > Onboarding

When I go Settings > Endpoints, I see "Initializing page..." at the top, but then it disappears and I get a totally blank page with a URL of security.microsoft.com/preferences2/general

I've got a MS Defender for Endpoint P1 license assigned to me, and I'm an admin. So not sure why that page isn't populating properly.

 

Anyone have any ideas I can try?

1 Reply

@SLP369 

 

Hello, 

 

i have a same problem.

One acc for organization is ok, acc for another organization have a problem with open this page.

Can anybody say why it is?

 

Thanks