SOLVED

Automatic investigations are failing

%3CLINGO-SUB%20id%3D%22lingo-sub-2080163%22%20slang%3D%22en-US%22%3EAutomatic%20investigations%20are%20failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2080163%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3Emy%20client%20is%20seeing%20many%20failed%20AIR%20jobs%20in%20the%20protection.office.com%20Investigations%20page.%20These%20are%20typically%20for%20%22Mail%20with%20malicious%20user%20is%20zapped%22%20investigations.%20Has%20anyone%20else%20seen%20this%3F%20any%20idea%20why%20it%20would%20be%20occurring%3F%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2091007%22%20slang%3D%22en-US%22%3ERE%3A%20Automatic%20investigations%20are%20failing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2091007%22%20slang%3D%22en-US%22%3EPlease%20submit%20a%20support%20ticket%20so%20we%20can%20follow%20up%20ASAP%3C%2FLINGO-BODY%3E
Respected Contributor

my client is seeing many failed AIR jobs in the protection.office.com Investigations page. These are typically for "Mail with malicious user is zapped" investigations. Has anyone else seen this? any idea why it would be occurring?

1 Reply
best response confirmed by Dean Gross (Respected Contributor)
Solution
Please submit a support ticket so we can follow up ASAP