Open Copilot Email Links in Desktop Outlook Instead of Outlook for Web

Copper Contributor

One of my common Copilot for M365 use cases (specifically in Copilot Chat) is to ask for summaries of recent email messages. The links provided always open in Outlook on the web, though, instead of in the desktop Outlook application.

 

We're considering disabling Outlook on the web for our users, though, so we need to ensure that those links will actually open in the desktop app. Is there a way to force that behavior?

4 Replies

Presume this is Copilot Chat in Teams. Wondering if this relates to the Teams setting for opening links. Unfortunately, it looks like Outlook files would be under preferences which only offers browser options.

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Would you mind sharing where are you using Copilot chat (Outlook, Teams, Office.com, WXP) to ask for summaries, and whether you are using the full Copilot chat experience or the right side pane chat?
Primarily using the Copilot in Windows, but I have the same behavior in Teams.
I usually use Copilot for Windows (preview), but have the same behavior in Teams, too.