Copilot for M365 Outlook - 2 Questions (Schedule Meeting & Japanese Answer)

[Adelate]

Hello everyone,

I've been using Copilot for about three months now and have noticed two strange issues that I can't explain. Does anyone have any insights on this?

1. I asked Copilot in Outlook to schedule a meeting with a colleague from my department. The first time, it said the meeting was scheduled, but nothing happened. Twice, it responded that it wasn't possible, and the last time, I received the message, "I'm sorry, but I was unable to schedule the meeting due to an unexpected error." Even though I have full access to my colleague's calendar, Copilot can't schedule a meeting for me. How is this possible? - See the screenshot

2. I prompted once again, but in German to schedule a meeting at 11 o'clock. I received the message
"It appears that there is no specific information regarding ******* availability for July 8, 2024, at 11:00 AM. I recommend sending a meeting request to confirm his availability. Would you like me to prepare an invitation for you?"

I replied "YES" and got a Japanese answer! Even though there are no Japanese language packs installed or anything like that. See the screenshot. This happend like twice already.

[#2]

Not sure on the hallucinations there. However, the Copilot chat pane in Outlook is not distinct to Outlook. It is rather another access point to M365 Chat (Copilot with graph grounding chat). So it functions like that vs say Copilot in Word or PPT where it can work directly in your document or slide deck (or in this case your inbox or calendar). I asked about this integration in the Copilot in Outlook AMA and Microsoft team said they are working on it.