365 pro plus (university) + privat acc copilot pro -> error code 44

[arnoarp]

Hello!

I use a business acc with 365 proplus (from my university FU Berlin) and I would like to add copilot pro. I subscribed for copilot pro with my privat e-mail. But now the desktop app doesn't allow to add copilot functionality. I get the error code 44 when I try.

What can I do? I don't want to buy a full private Office version 365 just to use copilot when I already have access through my university. But this account doesn't let me add copilot to the plan. Is it impossible to combine two accounts to use word 365 with copilot?

[#2]

Hi,
I may be mistaken but my understanding is that the licenses must be the same. When your 365 applications check their licenses, they all refer to the same account.

You may, however, be able to use it in the 365 web apps provided you're logged in using the same account that has your Copilot license.

Hope that helps.