Microsoft 365 Live Events Assistance Program - Now Available!

[Christina Torok]

Beginning today, Microsoft 365 is launching the public preview of a new support service for customers to help deliver live events using Teams, Stream or Yammer.  The new program provides assistance to help customers better understand functionality, and assist with the setup and delivery of live event broadcasts.

Attendee view during Teams live event

Creating live and on-demand broadcasts to reach up to 10,000 attendees with compelling communications, rich video and dialog has never been easier. Whether you are new to hosting live events, or just need some extra help, Microsoft can provide you with guidance and assistance to deliver your best live event broadcasts.

Attendee view during Yammer live event

With Microsoft live events assistance, we can help you get more familiar with setting up and running a live event or even be available during your live event to help if any questions or issues come up.

During preview, the assistance program is free to customers using Teams, Stream or Yammer to deliver their events. Learn more and get started!

Producer view for Stream live event

[CloudAV]

Stream's integration with Teams is amazing.  The ability to have a live event that now provides enhanced capability is very nice. For a small business that does trainings, I am excited to use this and show it to our community. 

[Susheel_Dogra]

@CloudAV MS Live event is vast and very reliable product . It has many good features like live captions, Event support with or without encoder, Many Spoken languages (English, Chinese & German etc ) , Many translation languages and many more other features.

Checkout more about it : https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/what-are-teams-live-events .

Thanks.

[Margie Kidd]

Hi - this looks great...how long will the trial be available and what will be the pricing once the trial ends?

[Susheel_Dogra]

@Margie Kidd  , Thanks for your question, But at the moment there is no timeline decided but probably till next quarter.

Answer to your pricing ask: As we are still improving this product for our customers, at the moment its all free and for future plans and pricing will keep you posted.

Thank you 

[Natalie_H]

My current customer uses PGI – GlobalMeet for their quarterly investor calls; need for 'Operator Assisted' service (Meeting participant verification service).  Datasheet GlobalMeet 0217 (pgi.com)

“We are exploring if we can use Microsoft Teams for our quarterly earnings call (open to our investors). Investor call is one of our more critical external communication events. One of key requirement discussed was “operated assisted call-in service” when our investors dial-in.”

Although PGI integrates with Teams and Outlook, ultimately, the customer is looking to replace PGI with Teams only, but Teams doesn’t offer this type of audio conference operator service/feature.

Does the Live Events Assistance Program team have any suggestions/best practices on how the customer might use existing Teams Live Events capabilities to create a solution where the investors who dial-in can be verified before being allowed into the call?