Choose the right Microsoft tool for managing your work
Published Jun 01 2021 08:00 AM 63.6K Views
Microsoft

The launch of Microsoft Lists and Tasks in Microsoft Teams last year added new options to an already robust catalog of Microsoft work management tools. They seemed to overlap with Microsoft To Do, Microsoft Planner, and Microsoft Project, causing a lot of (understandable) confusion and questions, all of which boiled down to, “Which tool should I use?”

 

Today, we’re answering that question with three aptly named when-to-use guides. These one-page documents, which are linked below, focus on different work management scenarios and the Microsoft tools that enable them:

 

Shin-Yi_0-1621552673904.png

 

The goal of these guides is to help you determine the best tool for managing your work and its associated tasks and information; they are not meant as comprehensive fact sheets. Those details are available on the associated support pages, which are linked in the guides. Instead, the when-to-use guides focus on the best use for each tool and its distinguishing features. All in all, the guides are broken up into four main sections:

 

  • General tool description
  • How should I use it? Overall purpose of the tool
  • What’s it best for? Scenarios where the tool excels 
  • How’s it different? Features that distinguish the tool from others

 

There’s also a pair of sections about where each tool is available (How do I get them?) and how you can find more information (Where can I learn more?).

 

It’s important to note that the four main sections describe each tool in the context of the others. For example, you’ll see Planner is for “visually managing simple, task-based efforts” in the guide focused on team-based work. Both Lists and Project for the web can support simple, task-based efforts too—but compared to Planner, it’s not where they excel. Lists is for tracking information and Project for the web is for managing more complex work initiatives—scenarios where Planner is not the best fit.

 

This approach is worth remembering as you’re reading through these guides. If you find a tool is missing a feature or obvious use case, it’s because there’s another one that’s better suited for that scenario. Again, our goal is to help you decide which tool is best for managing your work, not providing a comprehensive run-down of those tools.

 

The when-to-use guides are part of our ongoing journey/effort for task management. Work is more disorienting than ever these days, but Microsoft 365  helps streamline all the competing to-dos, resources, and collaboration requirements. For all the latest task management in Microsoft 365 news , continue visiting our Planner Tech Community.

12 Comments
Brass Contributor

thank you, @Shin-Yi 

Copper Contributor

no Project Online!?!?
says it all

Brass Contributor

thanks for sharing, @Shin-Yi .

Brass Contributor

Very useful info. Thank you

Copper Contributor

Thank you for assembling these guides for the services. Having information consolidated in one place like this makes it easier to help point folks in the right direction as they continue to discover more service capabilities.

Iron Contributor

I can't imagine how difficult it was for those resources to be created.  If I were to share that with end-users they would just simply check out.  I sure hope Microsoft is planning to make this simpler.  To be honest, I think Microsoft just needs to consolidate all of those and come out with a single task, project, and portfolio management product that the user can just configure it to use it to create personal tasks, team tasks as well as execute Waterfall or Agile.  Reports should also be built-in...not require PowerBI unless someone wants to create custom dashboards.  Until Microsoft can bring all that together, they're going to have a difficult time getting adoption.  One other thing, what is Microsoft thinking with Lists?  Why would you advertise the ability to use lists as a Kanban list template to manage tasks...or just task management in general?  Isn't that what Planner and Project for the Web do?  Also, the fact that To-Do, Planner, and Project for the Web tasks will be integrated with the Tasks App of Teams also makes me scratch my head for Lists.  No integration there...at least nothing announced yet.  Do you know what companies are going to quickly figure out?  That they can create Kanban boards and Timelines in SharePoint lists with custom fields....all without having to pay extra for Project licenses.  (Cannibalization?)  Seems like the Lists development team and Project team are not very well aligned.

Copper Contributor

Is anyone able to send me links to these resources if they are available in French? 

 

Quelqu'un peut-il m'envoyer des liens vers ces ressources si elles sont disponibles en français ? 

 

Thanks/Merci beaucoup

Microsoft

This is awesome

Iron Contributor

Excelente iniciativa...muito bom!

Brass Contributor

This is great, but ...why not one infographic that lists when to use to do, tasks in planner, lists, project?  
And I agree with the poster above - it would be wonderful to be able to manage tasks/actions/to-dos/plans/projects a bit more streamlined,  Today you can't share a task card in a planner to your to-do list without creating a manual link.  I don't mind variations on a theme, but integration between variations would be IDEAL

Copper Contributor

These docs don't clear anything up for me. If anything, I'm more confused. I think the fundamental issue is that these products and features were built without really considering how they relate to eachother.

 

I'm looking at the "Tasks by Planner and To Do". My understanding from the documents provided above is that this is supposed to unify ToDo and Planner tasks, but I don't actually see any of my Planner tasks, or all of my Planner plans. In fact, I only see one of my shared plans.

 

It's insane.

Copper Contributor

Sally is on project teams A and B. 

Hank is on project teams A and B and C.

Sally and Hank are not PM experts.

John leads project A, Lori leads project B, and Sue leads project C.

John likes to use Planner.

Lori likes to use Project.

Sue doesn't have a Project license and likes to use OneNote.

Sally gets notices from John to use Planner and gets notices from Lori to use Project.

Hank gets the same requests as Sally, and also gets requests from Sue to go update the OneNote page.

 

Sally and Hank are in a constant state of confusion as team members, because they can never remember which task process belongs to which project and which project lead, and worse, it will probably change the next time work starts with a new project lead.

 

This situation is stifling and does not build confidence amongst the team members that Microsoft products are mature enough to provide an enterprise solution for the management of project tasks.

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