Unable to use the help? in Office 365 ptoducts

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New Contributor

When I as admin or my users try to use help function in Word, for example:

 

DMills2021_0-1638378052516.png

we get this message:

 

DMills2021_1-1638378123265.png

I am the admin but I am just a lawyer and not an IT person. I did not do anything intentionally to turn off this service and I do not know how to turn this back on.

 

 

 

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