Unable to use the help? in Office 365 ptoducts

[DMills2021]

When I as admin or my users try to use help function in Word, for example:

we get this message:

I am the admin but I am just a lawyer and not an IT person. I did not do anything intentionally to turn off this service and I do not know how to turn this back on.

[#2]

Hi, sounds like the optional connected services setting. Check out this page https://answers.microsoft.com/en-us/msoffice/forum/all/your-organizations-administrator-turned-off-t...