Unable to use the help? in Office 365 ptoducts

New Contributor

When I as admin or my users try to use help function in Word, for example:

 

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we get this message:

 

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I am the admin but I am just a lawyer and not an IT person. I did not do anything intentionally to turn off this service and I do not know how to turn this back on.

 

 

 

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