Sep 03 2021 09:08 PM
Sep 03 2021 09:08 PM
Use school email for OneNote. got a job as a tutor, then my email changed. I'm guessing that cause the error. I have talked with tech support from my university. They joined the two emails or something. Still have sync issues. Recently called back, and they told me that a lot of student are having OneNote sync errors as well.
Onenote for windows 10 Version 16001.14326.20018.0
School: UTSA San Antonio Texas
Cannot update OneNote any further. Unless windows store is bugged. I have updated windows 10 all the way to fix the issue but it is still there.
NO I will not "sign out and sign back in" because that will risk loosing data. I have gone through the forums and nothing has helped. I have tried resetting the windows store with the wsreset command. Still not syncing.
Page has never been synced | E0001462 bukxq 30105 | 2a3f0668-a1c9-4fb4-91f1-75894f13f2e2 202109040400
Sep 05 2021 11:33 PM - edited Sep 05 2021 11:34 PM
we are having the same issue since Sep 03, our one is intermittent and it might work for a bit then will get the sync error. This only happens in the Windows 10 OneNote App, others still work eg Via Teams/online onenote and using the other onenote app. I've been in touch with microsoft support but they keep giving me the run around. It seems to be happening to other organizations as well but i'm told it's not a widespread issue and they cannot replicate. Btw it's affecting our ENTIRE organization not just 1 or 2 users.
Sep 06 2021 03:32 AM
Sep 06 2021 08:52 AM
@MathSlayer same issue here: OneNote Mac and OneNote iOS cannot sync.
Error message is: OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B blg57)
The online (web) version works, but the native apps do not.
Sep 06 2021 04:18 PM
Same issue for me too: OneNote Microsoft 365 on iPhone and OneNote for Windows 10 does not sync. The online (web) version does seem to sync OK.
IOS and Windows run thru WiFi (IOS provider is Telstra Mobile (Perth Australia) and home broadband is iiNet fibre network). If I turn off WiFi and access through the underlying Network, the sync works. So I rebooted WiFi router, the sync worked OK for a day (on both IOS and Windows) but then the error returned as before.
Error message in IOS is: "OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B clp0b)"
Sep 06 2021 05:44 PM - edited Sep 06 2021 08:00 PM
Same problem. Doesn't' work on Onenote for Mac, or Windows 10 Onenote but web version okay and Onenote 365 on Windows works - been like this for about 5 days. Tried closing and reopening notebooks, logging off and on, even uninstalling and reinstalling Onenote on Mac. Same problem on Android and IOS versions. All versions are at the latest update level.
Also if I try to open the notebook from the web app I get an error, so I believe the problem lies in the security/verification routine that is not use on the legacy Windows app. Maybe another MS hacking attempt?
Sep 06 2021 11:27 PM - edited Sep 06 2021 11:38 PM
Do any of you use a VPN? When I shut down / turned off ExpressVPN it worked?
Correction - it worked for a while but when I restarted Onenote it was back to the same problem.
Sep 06 2021 11:36 PM
@Greghk No I'm not using VPN.
My Notes are (and have always) been syncing, I think. I make edits in one environment and it does Sync in the others e.g. IOS, Windows, Web. The frightening thing is the Sync Error comes up all the time and says it has not Synced.
Sep 07 2021 12:27 AM - edited Sep 07 2021 02:20 AM
Thanks you are right, it still does sync across different platforms, even though it shows the Sync error. Tested changing a note on Mac/OS, IOS, Android, OneNote for Windows 10 and OneNote Office 365 - a change on one get syncs to all other platforms. Frustrating!
Any response from Microsoft?
Sep 07 2021 01:27 AM
Sep 07 2021 01:57 AM
Sep 07 2021 04:22 AM
Sep 07 2021 03:21 PM
Sep 07 2021 04:04 PM - edited Sep 07 2021 04:26 PM
Why don't MS inform and communicate these errors to the public so we are aware they are looking into it, instead of leaving us to scramble high and dry.
Sep 07 2021 05:24 PM