problem with outlook asking for password recurrently

New Contributor

Hello,

My outlook 2016 (pro plus) keeps promoting for a password, when i put the right password the prompt still keeps popping up saying key in password.

I have tried the quick repair and the full repair several times, but it keeps repeating the same process.

 

Please help...

Thank you.

3 Replies

Maybe you have wrong\expired passwords stored in your credential Manager.

Please delete the stored Passwords there.

https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager

 

Thank you, let me try this
Wayne did Matthias's suggestion solution work well for you?