Sep 19 2018 04:05 AM
Hi I have a unusual problem .
I created a main mail account info@contoso.gr and a shared Mailbox dokimastiko@contoso.gr
Through Outlook 2016 I can receive but I can’t send.
Through OWA web outlook I can send through sharedmailbox
Through local outlook 2016 i recieve an email when sendig from shared in my inbox of info@contoso.gr tha says
The error is [0x80070005-0x000004dc-0x00000524].
Κεφαλίδες απόκρισης του Exchange:
request-id: 34553ded-2566-4b1f-ba6f-80fce58f7ccd
X-ServerApplication: Exchange/15.20.1143.017
X-FEServer: VI1PR0701CA0030
X-BEServer: VI1PR04MB4270
X-CalculatedBETarget: VI1PR04MB4270.eurprd04.prod.outlook.com
X-RequestId: {34AB363A-116F-47BD-A70A-7A8542244FD5}:33
X-ClientInfo: {57B70A97-F2DD-4861-864B-6CD8FF0E5A07}:24640033
X-ElapsedTime: 93
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-DiagInfo: VI1PR04MB4270
X-RequestType: Execute
__________________________________________________
Σύνοψη ROP:
0: ropSetProps (10) Υποβλήθηκε σε επεξεργασία (1) Ολοκληρώθηκε (0)
Αποτέλεσμα ROP: 0
Κωδικοί απόκρισης: 0
1: ropSetProps (10) Υποβλήθηκε σε επεξεργασία (1) Ολοκληρώθηκε (0)
Αποτέλεσμα ROP: 0
Κωδικοί απόκρισης: 0
2: ropFlushRecipients (14) Υποβλήθηκε σε επεξεργασία (1) Ολοκληρώθηκε (0)
Αποτέλεσμα ROP: 0
Κωδικοί απόκρισης: 0
3: ropSetProps (10) Υποβλήθηκε σε επεξεργασία (1) Ολοκληρώθηκε (0)
Αποτέλεσμα ROP: 0
Κωδικοί απόκρισης: 0
4: ropTransportSend (74) Υποβλήθηκε σε επεξεργασία (1) Ολοκληρώθηκε (0)
Αποτέλεσμα ROP: 0
Κωδικοί απόκρισης: 1244
__________________________________________________
Εξαιρέσεις απόκρισης:
Ευρετήριο ROP: 4
Συσχετισμένο ROP: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't transport send message. ---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: Unable to transport send message. (hr=0x80070005, ec=1244)
Diagnostic context:
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=2576]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=148][latency=0]
Lid: 52176 ClientVersion: 15.20.1143.17
Lid: 50032 ServerVersion: 15.20.1143.6017
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropFlushRecipients [14]
Lid: 31418 --- ROP Parse Done ---
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=124]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=360][latency=0]
Lid: 52176 ClientVersion: 15.20.1143.17
Lid: 50032 ServerVersion: 15.20.1143.6017
Lid: 35180
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropSetProps [10]
Lid: 27962 ROP: ropTransportSend [74]
Lid: 17082 ROP Error: 0x4DC
Lid: 44949
Lid: 21921 StoreEc: 0x4DC
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 37692
Lid: 37948
Lid: 33852 dwParam: 0x0 Msg: SMTP
Lid: 56248 StoreEc: 0x4DC
Lid: 40748 qdwParam: 0xB01000000000001
Lid: 57132 qdwParam: 0x0
Lid: 63016 dwParam: 0x4A
Lid: 39640 StoreEc: 0x4DC
Lid: 45434 Guid: 387f9009-2047-40fe-a9e4-fc6b2872a2b8
Lid: 10786 dwParam: 0x0 Msg: 15.20.1143.017:VI1PR04MB4270:e968c44f-d165-4330-ae92-74e8f14cd6dd
Lid: 1750 ---- Remote Context End ----
Lid: 31418 --- ROP Parse Done ---
Lid: 22753
Lid: 21817 ROP Failure: 0x4DC
Lid: 59285
Lid: 46997 StoreEc: 0x4DC
at Microsoft.Mapi.MapiExceptionHelper.InternalThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, Int32 ec, DiagnosticContext diagCtx, Exception innerException)
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException)
at Microsoft.Mapi.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn)
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MapiAccessor.TransportSendMessage(Object mapiObject, ExTimeZone timezone, PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass154_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Η αποστολή μεταφοράς απέτυχε: αριθμός αστοχίας(25), HResult(0x00000000), ΕC(1244).
Η αποστολή μεταφοράς απέτυχε: αριθμός αστοχίας(22), HResult(0x00000000), ΕC(1244).
Η υποβολή μηνύματος απέτυχε: αναγνωριστικό μηνύματος(1), αριθμός αστοχίας(13), HResult(0x80070005), EC(1244).
(sorry some are in greek language)
I search in to much in web and found that sometimes when create shared mailboxes from office admin GUI page cant give the appropriate access rights, and the solution is to do this with PowerShell.
So I connected in my Exchange online through PowerShell and I don’t know what exactly to do to give permission to my shared account ---> (dokimastiko@contoso.gr) to send mails.
Can some help me with this please?
Sep 19 2018 06:44 AM
SolutionHello @Ste Pap,
I actually am not sure powershell is the way to go.
I think what is happening is actually isolated to outlook and selected the user (assuming you did the permissions right).
From outlook, rather than typing in the address, try to find the user listed in the from button (click on it and go in and select the user to send from.
If that works than you have a cached problem, you can start typing the address, highlight the autofill and delete it.
Additionally I have also seen a new profile solving this problem.
Goodluck, and let me know if either option helps!
Adam
Sep 20 2018 12:34 AM - edited Sep 20 2018 01:09 AM
Hi Adam, thanks for your time!
I tryied the method that you told me and works! Its a cahce problem as you told me. What i did. I created a contact and insert form from button from and works.
I created a new profile but do not solve the problem.
How can i clean the cache? Is the file like nk2 in office 2007 where is in Roaming?
-----------------------------------
update
I did a clean install and works fine!
Sep 20 2018 06:45 AM
That is great to hear!
To address your other question in case some poor soul comes across this googling, there is no longer a stored "cache" file like an nk2 file in outlook.
So you either have to clean the objects manually, do a completely new profile and profile name (or fresh install like you did), or run a script like this one - https://gallery.technet.microsoft.com/office/Clearing-AutoComplete-and-92b8d32a#content
Glad you are up and working!
Sep 19 2018 06:44 AM
SolutionHello @Ste Pap,
I actually am not sure powershell is the way to go.
I think what is happening is actually isolated to outlook and selected the user (assuming you did the permissions right).
From outlook, rather than typing in the address, try to find the user listed in the from button (click on it and go in and select the user to send from.
If that works than you have a cached problem, you can start typing the address, highlight the autofill and delete it.
Additionally I have also seen a new profile solving this problem.
Goodluck, and let me know if either option helps!
Adam