Jul 04 2021
- last edited on
Apr 14 2022
No tsure if anyone is in this community as everything seems very old. I've got a couple of customers using outlook on Macs to Google Workspace accounts. All has been working fine but lately certain accounts have started to show a paperclip for an attachment but when you open tthe emil the attachment isn't there. The mnail does have an attachemnt cause it can be seen in gmail.
Removing the account from outlook and re-adding it has mixed results. Sometimes good for a few days and sometimes only a few hours. One user has the problem fixed for new mails but can't see attachments prior to the date we removed and re-added his account.
Google support say they are aware of the issue and that it is on the outlook side. This seems correct because everything is fine in the browser.
Looking for some informaiton.
Jul 04 2021 11:08 PM
@shalomyou As I wrote in the initial statement the mailboxes are with google. You can't connect outlook online to google can you.
Jul 05 2021 04:39 PM
Jul 07 2021 01:07 AM
Jul 11 2021 04:15 PM