Forum Discussion
OneNote application not launching/opening (android)
Hi everyone, A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on th...
I can confirm that as of 10/29 I am getting the purple screen of death and cannot even get back into OneNote after a total uninstall after clearing cache and data. So the sticky notes won't work for me as I can't even install it again. Will have to try going to an older version or, since I was converting from Google Keep, just stick with that (but it doesn't let me highlight and format text near as well as OneNote and as an Office265 user, I thought it would be nicer to have it all be Microsoft compatible
Mayteam Just make sure before you close the app you are on a sticky note. Then close. You will not have a problem. This tip came from someone else in the long chain about this problem. And it works every time. Microsoft said they are working on a fix, but they still don't know when it will be available. But just stay on the sticky note page, close the app, and it always opens up again.
- Hello everyone. I have a Samsung Galaxy S8 with Android version 9. I was having the same problem that everyone else was having here. I was also closing One note from the sticky notes screen. I wrote to Microsoft through the OneNote app in the play store. Someone from Microsoft wrote me back on the 9th of November 2021. He said they made some recent updates to the OneNote app. He suggested I try to use the app again as I normally would. I was worried about trying to open and close the one note app from the notebooks page. But I tried it. I tried it several times. I can finally open and close one note from the notebooks page or from the sticky notes page. The app seems to be fixed. I did not download an earlier version of that. I did not try to download any other version of the app from any other website. I just simply updated the OneNote app from the Android play store. OneNote seems to be working fine again. Good luck everyone.
