May 11 2020 05:45 AM
May 11 2020 05:45 AM
A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on the app logo screen.
I tried clearing up the app cache and that didn't help.
Can someone share if they have faced this issue?
Sep 17 2021 10:51 AM
Sep 17 2021 11:16 AM
Sep 17 2021 11:33 AM
Sep 18 2021 04:29 AM - edited Sep 18 2021 04:34 AM
Hi all, I'm from the UK and have just started experiencing the same problem with OneNote on my Galaxy S8 with Android 9. Again, Mark's exit-via-sticky-notes strategy works.
I also informed Microsoft about the issue via the 'send feedback' option in the ellipsis menu on the phone app.
Sep 18 2021 05:04 AM
Sep 29 2021 06:03 PM
Sep 29 2021 06:09 PM
Oct 09 2021 11:03 AM - edited Oct 09 2021 11:10 AM
Not sure if this helps anyone, but I've figured out what seems to trigger this issue on my Samsung Galaxy Note 8, and that's using the "Close All" function on the App Switcher (press bottom-right button to open App Switcher, then press "Close All" button at bottom middle).
It does NOT do this if I do either:
I typically do use Close All once or twice a day just to close my usual twenty dozen open apps and start fresh, but I guess maybe that's not such a great idea.
Update: I take that back - it looks like it CAN happen after using the App Switcher to close OneNote only. Just... not every time, as seems to be the case so far with "Close All".
Oct 13 2021 02:26 AM
Oct 13 2021 03:35 AM
Oct 13 2021 03:41 AM
I used an alternative app store. Specifically I used APKPure. I installed the version published on August 12th. The version published on September 8th is the one that is broken.
Oct 13 2021 04:20 AM
Oct 13 2021 06:35 AM
Oct 13 2021 09:09 AM
Oct 13 2021 10:14 AM
I also chatted with Microsoft today. They said they are aware of the problem and their engineers are working on a fix, but they couldn't tell me when it would be fixed.
Oct 18 2021 01:53 PM
Oct 18 2021 02:01 PM
Oct 18 2021 02:03 PM