Office 365 Pro Plus - Closes All Office apps when updates are deployed

Copper Contributor

We are currently testing Office 365 Pro Plus in hopes to replace the Office 2016 MSI install.  We have Office 365 Pro Plus deployed as follows :


<Add OfficeClientEdition="32" Channel="Current" Version="16.0.8625.2132" OfficeMgmtCOM="True">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Publisher" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="OneDrive" />
<Display AcceptEULA="TRUE" />
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="PinIconsToTaskbar" Value="FALSE" />
<Property Name="AUTOACTIVATE" Value="1" />
<Property Name="ForceAppShutdown" Value="FALSE" />


We have updates being pushed through configuration manager.  The updates get passed the machine and when they go to install the updates, it forces all office applications to close without any notification to the user.  This is problematic esp since we are a SfB house.  We have a SCCM DSE that i've ran this through and we've troubleshot this for a few days but we can't really find a way to either have the updates installed WITHOUT closing the apps or notify the user that the applications need to close in order to apply the update.  


Has anyone see this behavior before?  Any suggestions to get the outcome that we desire? 

20 Replies

@Christopher Hadwin 


I hope this will help you, change the XML for FOREAPPSHUTDONW to below:

<Property Name="FORCEAPPSHUTDOWN" Value="FALSE"/> <!-- Setting to FALSE for user intervention -->