Notebook Syncing and Permissions is a mess for M365 users

%3CLINGO-SUB%20id%3D%22lingo-sub-2528874%22%20slang%3D%22en-US%22%3ENotebook%20Syncing%20and%20Permissions%20is%20a%20mess%20for%20M365%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2528874%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20part%20rant%20and%20part%20call%20for%20help...%20I'm%20really%20struggling%20to%20LIKE%20using%20OneNote%20because%20I%20can't%20rely%20on%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CUL%3E%3CLI%3EGetting%20notebooks%20(new%20and%20old)%20to%20sync%20to%20multiple%20devices%20via%20the%20desktop%20app(s)%20is%20flakey%20at%20best%20on%20Windows%2010.%26nbsp%3B%26nbsp%3B%3CUL%3E%3CLI%3ESometimes%20notebooks%20refuse%20to%20sync%20and%20load%20on%20the%20app%2C%20despite%20re-authenticating%20my%20account%20credentials%3C%2FLI%3E%3CLI%3EI%20have%20two%20business%20accounts%20and%20the%20syncing%20issues%20are%20consistent%20between%20both%20accounts%2C%20but%20not%20always%20at%20the%20same%20time.%3C%2FLI%3E%3CLI%3EThis%20happens%20between%20my%20HP%20laptop%2C%20my%20Surface%20Pro%2C%20and%20my%20desktop%20build.%3C%2FLI%3E%3C%2FUL%3E%3C%2FLI%3E%3CLI%3ESometimes%20my%20personal%20notebooks%20won't%20sync%20or%20load%20in%20the%20WEB%20APP%20and%2For%20Teams%20because%20%22I'm%20not%20authorized%22....%26nbsp%3B%3CEM%3E(really%3F%3F)%3C%2FEM%3E%3C%2FLI%3E%3CLI%3EI%20know%20that%20I'm%20not%20the%20only%20person%20within%20my%20org%20to%20have%20similar%20issues%20with%20OneNote%3C%2FLI%3E%3CLI%3EI've%20started%20using%20multiple%20SMALLER%20notebooks%20but%20that%20hasn't%20improved%20the%20situation%20either.%26nbsp%3B%26nbsp%3B%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20used%20to%20love%20OneNote%20and%20I%20had%20big%20expectations%20for%20it%20in%20Office%20365%20that%20is%20simply%20hasn't%20lived%20up%20to.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAm%20I%20alone%20in%20this%20or%20have%20others%20hit%20the%20same%20wall%20as%20me%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2528874%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneNote%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

This is part rant and part call for help... I'm really struggling to LIKE using OneNote because I can't rely on it.

 

  • Getting notebooks (new and old) to sync to multiple devices via the desktop app(s) is flakey at best on Windows 10.  
    • Sometimes notebooks refuse to sync and load on the app, despite re-authenticating my account credentials
    • I have two business accounts and the syncing issues are consistent between both accounts, but not always at the same time.
    • This happens between my HP laptop, my Surface Pro, and my desktop build.
  • Sometimes my personal notebooks won't sync or load in the WEB APP and/or Teams because "I'm not authorized".... (really??)
  • I know that I'm not the only person within my org to have similar issues with OneNote
  • I've started using multiple SMALLER notebooks but that hasn't improved the situation either.  

 

I used to love OneNote and I had big expectations for it in Office 365 that is simply hasn't lived up to. 

 

Am I alone in this or have others hit the same wall as me?

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