Network Test to support Real-Time Co-Authoring in Office

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MVP

Hi, are there some network planning considerations for best performance of Real-Time Co-Authoring in Office suite?

We had a customer with really terrible and slow performance of coauthoring in Word on LAN connection. A lot of "keep server version" errors came out for users. But after switch to public internet connection or even local Wi-Fi everything working fine and fast.

We examine network and run classic connection and quality tests for other Office 365 services, but they seems be fine.

2 Replies

Hi OP,

Curious to know if implementing the recommended network planning guidelines reduced the number of "save a copy" messages and poor performance during co-authoring. I ask because I'm experiencing same on my environment while using the LAN. 

Thanks.