SOLVED

Monthly Channel v1910 deployed via Config Manager failed to update

%3CLINGO-SUB%20id%3D%22lingo-sub-1052095%22%20slang%3D%22en-US%22%3EMonthly%20Channel%20v1910%20deployed%20via%20Config%20Manager%20failed%20to%20update%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1052095%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EAnyone%20has%20a%20solution%20or%20update%20for%20this%20issues%3F%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-au%2Fhelp%2F4532996%2Foffice-365-version-1910-updates-in-configmgr-do-not-download-or-apply%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-au%2Fhelp%2F4532996%2Foffice-365-version-1910-updates-in-configmgr-do-not-download-or-apply%3C%2FA%3E%3C%2FP%3E%3CP%3EWe%20are%20on%20MC%20v1910%20(12130.20272)%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F160354i2DDDDFB681B64511%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22clipboard_image_0.png%22%20title%3D%22clipboard_image_0.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EWe%20are%20still%20having%20the%20same%20problems%20even%20with%20the%20new%201911%20(12228.20332).%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F160355i042914A1FC0570F3%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22clipboard_image_1.png%22%20title%3D%22clipboard_image_1.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1055297%22%20slang%3D%22en-US%22%3ERe%3A%20Monthly%20Channel%20v1910%20deployed%20via%20Config%20Manager%20failed%20to%20update%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1055297%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F3615%22%20target%3D%22_blank%22%3E%40Ching-Yoong%20Chang%3C%2FA%3E%26nbsp%3BWe%20are%20working%20on%20a%20fix%20for%20this%20issue%20and%20will%20update%20the%20article%20as%20soon%20as%20we%20have%20something%20ready.%20Should%20be%20a%20matter%20of%20days.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1071095%22%20slang%3D%22en-US%22%3ERe%3A%20Monthly%20Channel%20v1910%20deployed%20via%20Config%20Manager%20failed%20to%20update%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1071095%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F6347%22%20target%3D%22_blank%22%3E%40Martin%20Nothnagel%3C%2FA%3E%26nbsp%3Bany%20update%20on%20this%3F%20it%20has%20been%20weeks%20since%20your%20reply.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1071380%22%20slang%3D%22en-US%22%3ERe%3A%20Monthly%20Channel%20v1910%20deployed%20via%20Config%20Manager%20failed%20to%20update%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1071380%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F3615%22%20target%3D%22_blank%22%3E%40Ching-Yoong%20Chang%3C%2FA%3E%20The%20article%20has%20been%20updated%20a%20week%20ago%20with%20the%20following%3A%20%22%3CSPAN%20style%3D%22box-sizing%3A%20inherit%3B%20color%3A%20%23000000%3B%20font-family%3A%20Segoe%20UI%2CSegoeUI%2C%26amp%3Bquot%3B%20helvetica%20neue%26amp%3Bquot%3B%2Chelvetica%2Carial%2Csans-serif%3B%20font-size%3A%2015px%3B%20font-style%3A%20normal%3B%20font-variant%3A%20normal%3B%20font-weight%3A%20400%3B%20letter-spacing%3A%20normal%3B%20orphans%3A%202%3B%20outline-color%3A%20invert%3B%20outline-style%3A%20none%3B%20outline-width%3A%20medium%3B%20text-align%3A%20left%3B%20text-decoration%3A%20none%3B%20text-indent%3A%200px%3B%20text-transform%3A%20none%3B%20-webkit-text-stroke-width%3A%200px%3B%20white-space%3A%20normal%3B%20word-spacing%3A%200px%3B%22%3EA%20fix%20tool%20is%20available%20from%20the%20%3C%2FSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Fdownload%2Fdetails.aspx%3Fid%3D100778%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3E%3CSPAN%20style%3D%22box-sizing%3A%20inherit%3B%20color%3A%20%23000000%3B%20font-family%3A%20Segoe%20UI%2CSegoeUI%2C%26amp%3Bquot%3B%20helvetica%20neue%26amp%3Bquot%3B%2Chelvetica%2Carial%2Csans-serif%3B%20font-size%3A%2015px%3B%20font-style%3A%20normal%3B%20font-variant%3A%20normal%3B%20font-weight%3A%20400%3B%20letter-spacing%3A%20normal%3B%20orphans%3A%202%3B%20outline-color%3A%20invert%3B%20outline-style%3A%20none%3B%20outline-width%3A%20medium%3B%20text-align%3A%20left%3B%20text-decoration%3A%20none%3B%20text-indent%3A%200px%3B%20text-transform%3A%20none%3B%20-webkit-text-stroke-width%3A%200px%3B%20white-space%3A%20normal%3B%20word-spacing%3A%200px%3B%22%3EDownload%20Center%3C%2FSPAN%3E%3C%2FA%3E%3CSPAN%20style%3D%22box-sizing%3A%20inherit%3B%20color%3A%20%23000000%3B%20font-family%3A%20Segoe%20UI%2CSegoeUI%2C%26amp%3Bquot%3B%20helvetica%20neue%26amp%3Bquot%3B%2Chelvetica%2Carial%2Csans-serif%3B%20font-size%3A%2015px%3B%20font-style%3A%20normal%3B%20font-variant%3A%20normal%3B%20font-weight%3A%20400%3B%20letter-spacing%3A%20normal%3B%20orphans%3A%202%3B%20outline-color%3A%20invert%3B%20outline-style%3A%20none%3B%20outline-width%3A%20medium%3B%20text-align%3A%20left%3B%20text-decoration%3A%20none%3B%20text-indent%3A%200px%3B%20text-transform%3A%20none%3B%20-webkit-text-stroke-width%3A%200px%3B%20white-space%3A%20normal%3B%20word-spacing%3A%200px%3B%22%3E%3CSPAN%20style%3D%22box-sizing%3A%20inherit%3B%20outline-color%3A%20invert%3B%20outline-style%3A%20none%3B%20outline-width%3A%20medium%3B%22%3E.%20When%20imported%20and%20deployed%20with%20Configuration%20Manager%2C%20this%20tool%20will%20fix%20the%20update%20system%20on%20affected%20devices%20to%20enable%20further%20Office%20updates.%3C%2FSPAN%3E%3C%2FSPAN%3E%22%20%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-au%2Fhelp%2F4532996%2Foffice-365-version-1910-updates-in-configmgr-do-not-download-or-apply%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3ELink%20to%20the%20article%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EHope%20this%20helps.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hi,

Anyone has a solution or update for this issues?

https://support.microsoft.com/en-au/help/4532996/office-365-version-1910-updates-in-configmgr-do-not...

We are on MC v1910 (12130.20272)

clipboard_image_0.png

We are still having the same problems even with the new 1911 (12228.20332).

clipboard_image_1.png

3 Replies

@Ching-Yoong Chang We are working on a fix for this issue and will update the article as soon as we have something ready. Should be a matter of days.

@Martin Nothnagel any update on this? it has been weeks since your reply.

best response confirmed by Ching-Yoong Chang (Occasional Contributor)
Solution

@Ching-Yoong Chang The article has been updated a week ago with the following: "A fix tool is available from the Download Center. When imported and deployed with Configuration Manager, this tool will fix the update system on affected devices to enable further Office updates." Link to the article

 

Hope this helps.