How to turn off or disable 365 Servicing Profiles?

Copper Contributor

We tested this out and it sucks. How do you turn it off?

I paused it, but the enrolled computers now keep rolling back to the June update every time the July one is installed via SCCM.

4 Replies


To disable or turn off Microsoft 365 Apps for enterprise (previously known as Office 365 ProPlus) servicing profiles, you need to remove the assignment of the servicing profile from the SCCM (System Center Configuration Manager).

Here is how you can do it:

  1. Open the SCCM Console on the server.
  2. Navigate to "Software Library" in the left pane.
  3. Under "Office 365 Client Management," click on "Servicing Profiles."
  4. In the middle pane, select the servicing profile that you want to disable.
  5. Click on "Remove Office 365 Servicing Policy" in the top ribbon.
  6. In the confirmation prompt, click "Yes" to remove the servicing policy.
  7. After removing the servicing profile, update the SCCM policy on client machines by running the following command in an elevated Command Prompt or PowerShell:

gpupdate /force

This will refresh the group policies on the client machines and apply the changes.

Once you remove the servicing profile, the enrolled computers should no longer be subject to the update schedule defined in the servicing profile. If you want to stop the automatic updates altogether, you can configure the update settings for Microsoft 365 Apps directly from the Office applications.

Keep in mind that disabling servicing profiles will stop the automatic update process, and you will need to manually manage the updates for Microsoft 365 Apps on each client machine. Be sure to test and plan your update strategy accordingly to ensure your systems are up to date and secure. The text and the steps are the result of various AI's put together.


My answers are voluntary and without guarantee!


I hope this helps!

Thanks for the reply. We do not have any Servicing Profile section listed in SCCM under the Office 365 Client Management header.

The servicing profiles we tested were created in M365 Admin Center.
Hi Danny, currently the best way to disable Servicing Profiles and release all devices from its control is to point it to an empty Azure AD group. Under "Selection Criteria" change the "include all devices" control to "Azure AD group" and specify an empty group. Within the next hours you should see all devices draining from the 'devices' tab and with the next check-in those devices will be released of the Servicing Profiles' control.



Did you try this?


In M365 admin center, select Servicing, confirm "Paused" and uncheck all channels except "Monthly Enterprise Channel", ensure that "Devices selected to add to profile is 0 devices and click "Save".